Terms of Service

Agreement to Terms

By accessing our website or using our locksmith services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. These Terms of Service constitute a legally binding agreement between you and Larchmont Locksmith NY.

Description of Services

Larchmont Locksmith NY provides mobile locksmith services throughout Westchester County, New York, including but not limited to:

• Emergency lockout assistance (residential, commercial, automotive)
• Lock installation, repair, and replacement
• Lock rekeying services
• Key cutting and duplication
• Smart lock and electronic access control installation
• Automotive key replacement and programming
• Security assessments and consultations

Service Terms and Conditions

Proof of Ownership

For security purposes, we require proof of ownership or authorization before providing locksmith services. This may include:

• Valid government-issued photo ID
• Vehicle registration (for automotive services)
• Proof of residence (utility bill, lease agreement)
• Written authorization from property owner or manager

We reserve the right to refuse service if adequate proof of ownership cannot be provided.

Service Estimates

We provide estimates based on the information you provide. Final pricing may vary depending on the actual complexity of the job, parts required, and time of service. Any significant changes to the estimate will be communicated before work proceeds.

Response Times

While we strive to provide prompt service, response times may vary based on location, traffic conditions, weather, and technician availability. Estimated arrival times are approximate and not guaranteed.

After-Hours Service

Emergency and after-hours services (outside regular business hours of 8AM-10PM) may be subject to additional surcharges. These fees will be disclosed before service begins.

Payment Terms

• Payment is due upon completion of services
• We accept cash, major credit cards, and approved payment methods
• A service call fee may apply regardless of whether service is completed
• Returned checks or declined payments may incur additional fees
• Prices are subject to change without notice

Warranties and Guarantees

We stand behind our workmanship and offer the following warranties:

• Labor Warranty: 90 days on all labor and workmanship
• Parts Warranty: Manufacturer's warranty on all parts and hardware
• Satisfaction Guarantee: We will address any issues related to our work

Warranties do not cover damage caused by misuse, abuse, tampering, or normal wear and tear. Warranty claims must be reported within the warranty period.

Disclaimers

Service Disclaimer

Our services are provided "as is" and "as available." While we use industry-standard techniques and quality materials, we cannot guarantee that:

• Services will meet all of your specific requirements
• Services will be uninterrupted, timely, or error-free
• All locks can be opened without damage in every situation
• Existing hardware is compatible with requested modifications

Damage Disclaimer

In emergency lockout situations, there may be circumstances where minor damage to locks or doors is unavoidable to gain entry. We will inform you of this possibility and obtain your consent before proceeding. We are not liable for pre-existing damage or damage resulting from the nature of emergency access.

Website Disclaimer

The information provided on our website is for general informational purposes only. While we strive to keep information accurate and up-to-date, we make no representations or warranties about the completeness, accuracy, or reliability of any information.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Larchmont Locksmith NY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not liable for delays or failures in performance due to circumstances beyond our reasonable control (force majeure)
• We are not responsible for the security of your property after our service is complete

Indemnification

You agree to indemnify, defend, and hold harmless Larchmont Locksmith NY, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Cancellation Policy

• You may cancel a service request before the technician is dispatched at no charge
• Cancellations after dispatch may be subject to a service call fee to cover travel time and expenses
• No-shows or refusal of service upon arrival may result in a service call fee

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Larchmont Locksmith NY and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Westchester County, New York.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.